A smile and helpful information help boost tourism potential

Liverpool Plains Shire Council (LPSC) Mayor, Councillor Andrew Hope, has congratulated the team who staff the Shire’s Visitor Information Centre (VIC) at Willow Tree on the great feedback Council continues to receive from happy visitors to the facility. He said that Council, through its Economic Development Unit and the VIC, continues to promote the Shire to RVers, campers, travellers and the general tourism market but he added that everyone in the community has a role to play being friendly and helpful to assist visitors enjoy their stay.

“The visitor’s book at the VIC and messages we receive at Council are full of praise for VIC Manager, Nikki Robertson, and her team, Scott Teggins, Lorna McGilchrist and Helen Hope. Messages like ‘very helpful staff, not in a rush and happy to explain what to see and do, worth stopping here for local and regional information’, ‘it has easy access and they’re close to several places where you can get a good feed’ and the ‘Centre staff are extremely knowledgeable about the region and helpful in recommending what to see and do, they also have an awesome selection of merchandise and souvenirs’ are just a couple of examples of the feedback we continually receive. They are great ambassadors for our Shire, we should all be proud of them and grateful for their hard work,” Councillor Hope said.

“The whole community has a role to play in supporting their great work. One of the greatest promotions we get is word of mouth from happy campers and travellers to their friends and others they meet on the road. Friendly and helpful assistance and advice to visitors is one of the best ways to get them to spread the word,” he said.

“As an example, last week a French couple on their first holiday in Australia called at the VIC and asked for directions to Wallabadah. They are in Australia for four weeks and Wallabadah was their 3rd destination and they came because someone in Rylstone recommended the freedom camping area as a really beautiful place to stay and as a base to look around the area!

“A recent report on tourism said that larger numbers of overseas visitors are starting to take a slightly different path. They’ve indicated they want to get off the beaten track because they feel larger cities fail to give them the taste of local culture when they want to experience the soul of the country. Many say they’d like to try farm holidays, horse riding and nature walks. We have the opportunity to provide them a genuine rural experience and warm welcome. This can create an incentive for more start-up enterprises and in turn create local economic and employment benefits,” he continued.

“Tourism forecasts show over the period from 2017 to 2027, there will be 2.1% average annual growth in domestic overnight tourism spending, from $61.4 billion to $75.5 billion, and 1.3% average annual growth in day trip spending, from $19.3 billion to $21.9 billion,” he said.

“Our Shire can benefit from a share of this spending. It can add an additional string to our bow broadening our economic base and stimulating job opportunities. A smile and helpful information to visitors, by all community members, can go a long way towards achieving this,” Councillor Hope concluded

Opening Hours

Monday to Friday:

8.30AM - 5.00PM

Sat to Sun: Closed

Public Holidays: Closed


Physical Address

60 Station Street

Quirindi NSW



Postal Address

PO Box 152

Quirindi NSW


Contact Details

Phone: 02 6746 1755

Fax: 02 6746 3255

Email: lpsc@lpsc.nsw.gov.au

After Hours Emergency: 02 6746 1755